Terms of service

Overview

This website is operated by MIYAKO MATCHA. Throughout the site, “we”, “us” and “our” refer to MIYAKO MATCHA. We offer this website, including all information, tools and services available through it, subject to your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service, including additional terms and policies referenced here or available by hyperlink. These Terms apply to all users, including browsers, vendors, customers, merchants and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to all the terms, you may not access the website or use the services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store are also subject to these Terms. You can review the latest version on this page at any time. We reserve the right to update, change or replace any part by posting updates or changes on our website. You are responsible for checking this page periodically. Continued use of or access to the website after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

Section 1 — Online store terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are of that age and have consented to any of your minor dependants using this site.

You may not use our products for illegal or unauthorized purposes, nor violate any laws in your jurisdiction when using the Service, including copyright laws.

You must not transmit worms, viruses or any code of a destructive nature. A breach of any of these Terms will result in immediate termination of your Services.

Section 2 — General conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmission over various networks and changes to conform to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which it is provided, without our express written permission.

Headings are included for convenience only and do not limit or otherwise affect these Terms.

Section 3 — Accuracy, completeness and timeliness of information

We are not responsible if information on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon as the sole basis for decisions without consulting primary, more accurate, more complete or more timely sources. Reliance on the material is at your own risk.

This site may contain historical information, which is not necessarily current and is provided for reference only. We reserve the right to modify the contents at any time, but have no obligation to update information. You agree that monitoring changes to our site is your responsibility.

Section 4 — Changes to the Service and prices

Prices are subject to change without notice. We reserve the right at any time to modify or discontinue the Service, or any part or content, without notice. We shall not be liable to you or any third party for modifications, price changes, suspension or discontinuance of the Service.

Section 5 — Products or services, if applicable

Certain products or services may be available exclusively online through this website, may have limited quantities, and are subject to return or exchange only according to our refund policy. Refund policy.

We have made every effort to display product colours and images accurately, but cannot guarantee that your monitor displays colours accurately.

We reserve the right, but are not obliged, to limit sales of our products or services to any person, geographic region or jurisdiction, and may exercise this right case by case. We may limit the quantities of any products or services offered. Product descriptions and pricing may change at any time without notice at our sole discretion. We may discontinue any product at any time. Any offer made on this site is void where prohibited.

We do not warrant that the quality of products, services, information or other materials purchased or obtained will meet your expectations, or that errors in the Service will be corrected.

Section 6 — Accuracy of billing and account information

We reserve the right to refuse any order. At our sole discretion, we may limit or cancel quantities purchased per person, household or order. These restrictions may include orders placed using the same customer account, credit card, billing address or shipping address. If we change or cancel an order, we may attempt to notify you using the email address, billing address or telephone number provided when ordering. We may limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases from our store, and promptly update your account and other information, including your email address, credit card numbers and expiry dates, so we can complete transactions and contact you as needed.

For more details, please see our refund policy.

Section 7 — Optional tools

We may provide access to third-party tools over which we neither monitor nor have control or input.

You acknowledge that access is provided “as is” and “as available”, without warranties, representations or conditions of any kind and without endorsement. We have no liability arising from or relating to your use of optional third-party tools.

Use of optional tools offered through this site is entirely at your own risk and discretion. You should ensure you are familiar with and approve the terms on which the relevant third-party providers supply them.

Future new services or features offered through the website, including new tools and resources, are also subject to these Terms.

Section 8 — Third-party links

Certain content, products and services available through our Service may include third-party materials.

Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and do not warrant or accept liability for third-party materials, websites, products or services.

We are not liable for harm or damages related to the purchase or use of goods, services, resources, content or other transactions made in connection with third-party websites. Review their policies and practices carefully and make sure you understand them before any transaction. Complaints, claims, concerns or questions about third-party products should be directed to that third party.

Section 9 — User comments, feedback and other submissions

If you send specific submissions at our request, such as contest entries, or send creative ideas, suggestions, proposals, plans or other materials without a request, whether online, by email, post or otherwise (collectively, “comments”), you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate or otherwise use them in any medium. We have no obligation to maintain comments in confidence, pay compensation or respond.

We may, but are not obliged to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that violates a party’s intellectual property or these Terms.

You agree your comments will not violate any third-party rights, including copyright, trademarks, privacy, personality or other personal or proprietary rights. Comments must not contain defamatory, unlawful, abusive or obscene material, or viruses or other malware that could affect the Service or related websites. You may not use a false email address, impersonate someone else, or mislead us or third parties about the origin of comments. You are solely responsible for your comments and their accuracy. We assume no liability for comments posted by you or third parties.

Section 10 — Personal information

Personal information submitted through the store is governed by our privacy policy.

Section 11 — Errors, inaccuracies and omissions

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies or omissions relating to descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct these, change or update information, or cancel orders if any information in the Service or a related website is inaccurate, at any time without prior notice, including after an order has been submitted.

Except as required by law, we have no obligation to update, amend or clarify information in the Service or related websites, including pricing. No specified update date should be taken to indicate that all information has been modified or updated.

Section 12 — Prohibited uses

In addition to other prohibitions in these Terms, you must not use the site or its content: (a) for unlawful purposes; (b) to solicit unlawful acts; (c) to violate international, federal, provincial, state or local regulations, rules, laws or ordinances; (d) to infringe our or others’ intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or other malicious code that may affect the functionality or operation of the Service, related websites, other websites or the internet; (h) to collect or track others’ personal information; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent security features of the Service, related websites, other websites or the internet. We may terminate your use of the Service or related websites for violating any prohibited use.

Section 13 — Disclaimer of warranties; limitation of liability

We do not guarantee, represent or warrant that use of our Service will be uninterrupted, timely, secure or error-free, or that results obtained will be accurate or reliable.

You agree that we may remove the Service for indefinite periods or cancel it at any time without notice.

You expressly agree that use of, or inability to use, the Service is at your sole risk. Unless we expressly state otherwise, the Service and all products and services delivered through it are provided “as is” and “as available”, without any express or implied representation, warranty or condition, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no case shall MIYAKO MATCHA, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost savings, lost data, replacement costs or similar damages, whether based on contract, tort (including negligence), strict liability or otherwise, arising from use of the Service or products procured through it, or for any other claim related in any way to use of the Service or any product, including errors or omissions in content or loss or damage incurred from content or products posted, transmitted or made available through the Service, even if advised of the possibility. In jurisdictions that do not allow exclusion or limitation of liability for consequential or incidental damages, our liability is limited to the maximum extent permitted by law.

Section 14 — Indemnification

You agree to indemnify, defend and hold harmless MIYAKO MATCHA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any third-party claim or demand, including reasonable legal fees, arising from your breach of these Terms or documents incorporated by reference, or your violation of law or third-party rights.

Section 15 — Severability

If any provision is determined to be unlawful, void or unenforceable, it shall nevertheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, without affecting the validity or enforceability of remaining provisions.

Section 16 — Termination

Obligations and liabilities incurred before termination survive termination for all purposes.

These Terms remain effective until terminated by you or us. You may terminate at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.

If in our sole judgment you fail, or we suspect you have failed, to comply with any term or provision, we may terminate this agreement at any time without notice. You remain liable for all amounts due up to and including the termination date, and we may deny access to all or part of our Services.

Section 17 — Entire agreement

Our failure to exercise or enforce a right or provision does not waive it.

These Terms and policies or operating rules posted on the site or relating to the Service constitute the entire agreement and understanding between you and us, govern your use of the Service, and supersede prior or contemporaneous agreements, communications and proposals, oral or written, including prior versions of these Terms.

Ambiguities in interpretation shall not be construed against the drafting party.

Section 18 — Governing law

These Terms and any separate agreements under which we provide Services shall be governed by and construed in accordance with the laws of Japan.

Section 19 — Changes to these Terms

You can review the latest version on this page at any time.

We reserve the right, at our sole discretion, to update, change or replace any part by posting updates or changes on our website. You are responsible for checking periodically. Continued use of or access to our website or Service after changes are posted constitutes acceptance of those changes.

Section 20 — Contact information

Questions about these Terms should be sent to miyako.matchajp@gmail.com.

Trade name: MIYAKO MATCHA

Email: miyako.matchajp@gmail.com

Physical address: Shibuya Dogenzaka Tokyu Building 2F-C, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan

Corporate number: 4011001166552